Data Processing Agreement

This Agreement covers farm data that the customer enters or uploads (such as field boundaries, herds, observations and labels). For that data the customer acts as the data controller and Veld Wyser as the data processor.

For account, usage and billing data (name, e-mail, login details, log data, invoices) Veld Wyser determines the purposes and means itself and is therefore the controller. That processing is governed by the Privacy Policy, not by this Agreement.

This Agreement governs the processing of personal data by Veld Wyser for the duration of the Service agreement.

Veld Wyser processes personal data solely for the purpose of providing the Service, including data analysis, storage, and model-based processing of agricultural and environmental inputs.

Veld Wyser shall process personal data only on documented instructions from the customer, unless required by applicable law.

Veld Wyser ensures that persons authorized to process personal data are subject to appropriate confidentiality obligations, whether by contract or statutory duty.

Veld Wyser implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, access controls, and monitoring.

The customer gives general authorisation for the engagement of sub-processors. Veld Wyser ensures they are bound by data protection obligations equivalent to those in this Agreement.

The current sub-processors are listed in section 7 of the Privacy Policy. Veld Wyser shall inform the customer at least 30 days before adding or replacing a sub-processor. The customer may object on reasonable grounds; if no solution is found, the customer may terminate the Service without penalty.

Veld Wyser shall assist the customer in fulfilling obligations regarding data subject rights and data protection compliance, to the extent reasonably possible and within the scope of the Service.

In the event of a personal data breach, Veld Wyser shall notify the customer without undue delay upon becoming aware, to allow the customer to fulfill its notification obligations under applicable law.

Upon termination of the Service, Veld Wyser shall, at the choice of the customer, delete or return all personal data, unless retention is required by applicable law.

The customer may request reasonable information or documentation to verify Veld Wyser’s compliance with this Agreement. Veld Wyser shall cooperate in good faith with such requests.

This Agreement is governed by the laws specified in the Terms of Service. Any disputes shall be submitted to the competent courts of that jurisdiction.